Privacy Policy

When you send an enquiry, Odette’s Cakes & Cookies uses the name, email, phone number and celebration details and optional inspiration photos you provide to respond and help plan your order. Please only include information relevant to your cake enquiry.

Enquiries and email

Enquiries and any inspiration photos are delivered through Resend to our Outlook mailbox. A confirmation email is also sent to the address you supply. Inspiration photos are processed for delivery and are not added to the public gallery. These services process the information needed to send and store your email. Access is limited to those helping manage your enquiry. Your details are not sold or added to a marketing list by this form.

Protecting the form

When enabled, Cloudflare Turnstile helps protect the enquiry form from spam and may process technical browser and network information. Our hosting and rate limiting services also process limited technical information to keep the website available and prevent abuse.

Instagram and external links

When linked by the owner, the website retrieves recent posts through the official Instagram API and stores resized images locally. Viewing this feed does not sign you into Instagram or send your browser details to an embedded Instagram widget. The owner's access token is encrypted and is removed when the account is disconnected. Facebook, Instagram and individual post links take you to those platforms, which have their own privacy practices.

Your choices

You can email instead of using the form. To ask about information held in relation to your enquiry, request a correction or discuss deletion, please email odettescakesandcookies@outlook.com. Information needed for an ongoing order or required records may need to be retained.